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Posted: Mon, September 4, 2006

SMEs 'lack recovery plans'

Many UK SMEs have only rudimentary back-up plans in the event of IT disaster, according to a new study.

Research from a Shell Step programme student found that the majority of SMEs are not based on a foundation of business continuity. Back-up recovery provisions are often basic and ill-thought out, the report claims.

Managing director of hosted IT solutions provider COMTACT, Dominic List, commented: "I am surprised to see just how many SMEs still only use on-site back-up for their data. This is true for a massive 68 per cent of respondents."

Simon Knockton, researcher, gave an example of a situation that could have across the board implications for SMEs: "One respondent told me how they had suffered major downtime caused by an electrical supply being cut when workmen drilled a hole in the wrong place closing their premises.

"This really brought home the fact that a 'disaster' could really range from a terrorist attack to an unexplained power cut. Whatever the cause it affected business operations drastically."

In addition, many respondents claimed that their IT and telecoms service could not be used effectively when they were out of the office. This finding comes despite the fact that 87 per cent of SMEs have remote IT access, mostly on Virtual Private Networks.


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